As a Project Manager, you will be part of our growing Salesforce.com practice, managing a project or program. You’ll manage a number of related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction.

Project Managers are responsible for the project plan, budget, structure, schedule and staffing requirements for the delivery organization. You should be comfortable leading project discovery, client calls, training, sprint planning, and Salesforce demos. You will establish a comprehensive understanding of client expectations and business processes and then architect and manage a plan to meet those goals. Our projects include working with advanced business process systems, providing solutions to ensure user adoption, and development of custom applications that enrich the user experience.



Pre-Sales Responsibilities:

  • Plan all aspects of project from initial team size, resources required from initial phase through implementation and support
  • Independently document and sign off on overall project plan, including next/ongoing plan phases
  • Coordinate with Colleagues/Management to ensure the appropriate resources are available and leveraged onto the engagements
  • Assist with writing RFPs, SOWs and Project Plans


Functional responsibilities:

  • Proven strong Organization, Planning, Risk Analysis, Controlling, Negotiation, and Communication (verbal/written) skills required
  • Maintain open communication with client including calling meetings and resolving/ escalating conflict
  • Strong leadership qualities and ability to know each lead role involved in project
  • Strong management qualities including ability to motivate while managing to the project plan
  • Establish and define the theoretical basis and principles for estimating project effort and duration, while analyzing customer needs and recommending appropriate technical solutions
  • Take meticulous notes and distribute reports, so as to thoroughly articulate issues and to escalate resolutions
  • Maintain the Project schedule in coordination with various workgroups using project management tools like, JIRA
  • Provide feedback to HR on performance and project contribution by team members for the Annual Review process


Technical responsibilities:

  • Plan, control, and coordinate the development of projects from the initial definition phase, taking the concepts and following through to a successful deployment
  • Consult with internal and external/client Architects, Leads to clearly determine the roles and requirements of each consultant involved in the project/solution, while reviewing technical work for accuracy


Delivery responsibilities:

  • Manage and lead multiple teams on implementations of 10+ people with both onsite and offsite delivery models/components
  • Identify major milestones and establish critical path within the project plan while monitoring and reporting progress toward milestones on a daily or weekly basis as required
  • Serve as customer liaison on project facilitating daily and weekly project review meetings with clients and team members
  • Monitor and adjust project schedules as needed to ensure timely delivery in line with client expectations, ensuring that tight schedules are met
  • Mitigate technical risks and define the strategy for doing so
  • Escalate issues or concerns to management
  • Seek out and champion new development, configuration and implementation efforts


Required skills and qualifications:

  • 3 + years of consulting experience within the IT industry
  • 1+ years in dedicated PM roles for IT consulting and implementation experience
  • 2 + years of project management experience implementing web-based applications with the ability to manage multiple projects simultaneously
  • 2+ years in dedicated Agile or Scrum environments
  • 1+ years in Scrum Master roles, certification highly desired
  • Strong communication skills, and meeting facilitation, organizational skills with an ability to express complex business concepts in technical terms via presentations and written forms
  • Excellent interpersonal, analytical, and problem-solving skills
  • Ability to interact with all levels within an organization
  • Experience managing/leading multiple teams on implementations of 5+ people with both onsite and offsite delivery models/components
  • Strong communication skills, with an ability to express complex business concepts in technical terms via presentations and written forms
  • Understanding of Delivery and Project Management frameworks, methodologies, and practices (Waterfall, Agile, Scrum)
  • SFDC certification desired but not required


Basic Qualifications

  • 2-3 years experience with project management, IT project management preferred
  • Consulting/Client Facing Experience
  • Demonstrated ability to gather user requirements and convert them into a winning project vision
  • Ability to forecast project resourcing and project timeline based on tasks & team member allocation
  • Skilled with client demos and leading client meetings
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve project strategy based on research, data and industry trends
  • A strong teamwork ethic is essential
  • A proven ability to learn new products, develop functional knowledge and apply new skills in a high paced environment
  • PMP certification(s)