Salesforce CRM for Small Businesses
Salesforce is a powerful Customer Relationship Management(CRM) software that small businesses can benefit from. CRM refers to technology for managing all your company’s relationships and interactions with customers and potential…
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Salesforce and the Financial Institution Industry
The shift to digital experiences for the financial industry is growing quickly, more so since the advent of the pandemic thrusting the world into remote offices and virtual business places….
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What Does It Really Mean To Be a Customer-Centric Company?
Many companies describe themselves as “customer-centric” – but are they? Just because a customer can receive their item the next day are companies really meeting the challenges of the market?…
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Smart Tips to Build Customer Relationships with Salesforce
Smart Tips to Build Customer Relationships with Salesforce Reaching customers online is more important than ever since COVID-19 has caused many offices and retail locations to shutter. Customers are less…
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Salesforce and Customer Service Improvement
More than ever, ‘customer service’ has become a major buzzword in the conduct of modern business. The age-old adage states that “the customer is always right”, and while that may…
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What is Salesforce?
Have you ever heard of the Silo Mentality? Recently a customer and I were talking about this. Silo mentality has to do with the ineffective way of sharing customer information…
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